Shipping Policy
USPS
DOMESTIC SHIPPING
We ship domestic orders within 3-5 business days of payment confirmation (please check our current processing time).We offer USPS first class (standard) and Priority (upgraded) shipping. USPS does not guarantee their own delivery times so we cannot either, but generally speaking If you need rush service, please choose “Rush Processing” option during checkout and we will prioritize your order to make sure we can put it in the mail as early as possible.- STANDARD: (3 – 5 Business Days)
- PRIORITY: (2 – 3 Business Days)
INTERNATIONAL
We currently ship to all Canada, the UK and most European countries, and Australia. If you don’t see your country on here, please contact us at [email protected] and we’ll add your location to our list.International shipping times vary due to each country’s custom checks. We will ship your orders out the same time as the domestic orders. *packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.CANADA
- STANDARD: (1 – 2 Weeks)
INTERNATIONAL
- STANDARD: (2 – 4 Weeks)
Processing Time
Current Processing Time 3 business days, excluding weekends and holidays. (Does not include shipping time).
Do you offer Rush Service?
Yes we offer Rush Service, choose “Rush processing” on checkout.
Do you offer overnight shipping?
Yes we offer overnight shipping. Please contact us at [email protected] for more information.
How do I track my order?
As soon as your order has shipped, we’ll send you an email confirmation which will include the tracking number so you can follow its progress. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
Returns Policy
All cookie cutters are made to order, unfortunately we do not accept returns and we do not hold inventory for cookie cutters.
If you need any assistance with your order, please contact us at [email protected]